Privacy Policy

This notice explains how ORASTEL Industrial handles information received through this website. It reflects the website’s current features and may change if those features change.

If you contact us through the form, we collect the name, company, email address, phone number, project type, and message you choose to provide. Some fields are optional. We may also receive limited technical data generated when the site is used.

We use submitted details to respond to enquiries, understand project requests, and manage related correspondence. We use technical data to operate, secure, and troubleshoot the website.

The theme sends enquiries to the site’s WordPress administrator email using wp_mail(). Your submitted email address is set as Reply-To so we can respond. The form uses a verification token, a hidden spam-trap field, and a short per-IP rate limit.

Basic website and server logs may include an IP address, browser or device information, requested URLs, and request times. These records may be used for site operation, security, and diagnosing errors. How long they remain depends on the hosting configuration.

When you select English or Arabic, the theme stores that choice in a technical language cookie for 30 days. WordPress also uses authentication cookies for site administrators. We have not identified an analytics or advertising cookie setup in the current site configuration.

Enquiry information may pass through the website hosting and email infrastructure needed to deliver and manage messages. The site loads Google Fonts, so your browser may contact Google to retrieve fonts. We have not confirmed an analytics or marketing automation system on this site.

No fixed retention period for enquiries or server logs has been confirmed in the current site setup. Information may be kept while reasonably needed for correspondence, site operation, security, or applicable recordkeeping requirements. Contact us about a specific request.

You can contact us to ask about personal information associated with your enquiry, request a correction or deletion, or raise a privacy question. We will review requests in light of applicable law and any records we need to retain.

The site may link to Facebook, Google Maps, or other external websites. When you follow those links, the external site’s own privacy notice and practices apply.

We may update this notice when website features or practices change. The current version will be posted on this page.

For questions or requests about this notice or information sent through the site, contact ORASTEL Industrial:

bi@orastel.com
+970 56 880 0622